
Customer Service Expert
4 days ago
The ideal candidate for this role will be responsible for delivering exceptional customer experiences through technical support and product expertise.
- Provide timely resolutions to diverse customer inquiries, ensuring consistent support coverage across various channels (email, chat, slack, video).
- Utilize internal documentation and develop comprehensive product knowledge to handle general inquiries, integrations, API issues, and other technical troubleshooting effectively.
- Proactively identify trends and surface relevant information to the team. Report missing knowledge articles or required edits to Senior Specialists or Managers.
- Stay updated on product developments, policy changes, known issues, user feedback, and comprehensive understanding of the compliance domain and supported integrations.
- Proactively identify and address outages or critical issues, ensuring timely communication with engineers and managers. Track and report customer feedback for continuous improvement.
Key Skills:
- Strong problem-solving skills and attention to detail.
- Effective communication skills, both written and verbal.
- Technical support skills are a solid plus.
Additional Requirements:
- Familiarity with HTML/CSS/JS is an asset.
-
Customer Service Expert
1 week ago
Salem, Tamil Nadu, India beBeeCustomer Full time ₹ 20,000 - ₹ 30,000Are you seeking a new challenge as a customer service expert? We are looking for an exceptional Customer Service Professional to join our international e-commerce voice support team.Key Responsibilities:Deliver outstanding customer experiencesHandle customer inquiries and resolve issues in a timely and professional mannerProvide product information and...
-
SAP Customer Service
1 week ago
Salem, Tamil Nadu, India Talentgigs Full timeJob Title: Senior ConsultantExperience: 8-10 YearsLocation: Bangalore, Hyderabad, Pune, Chennai, Delhi, MumbaiEmployment Type: Full TimeMode of Work: HybridJob Summary:We are seeking an experienced Senior Consultant for SAP Customer Service (CS) to lead the design, implementation, and support of SAP CS solutions. The ideal candidate will have deep functional...
-
Customer Service Expert
4 days ago
Salem, Tamil Nadu, India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,50,00,000Job Title:Technical Support SpecialistOverviewThis is a key position in our organization where you will play a critical role in supporting customers, ensuring smooth operations, and maintaining customer trust.We are looking for a skilled professional with excellent communication skills who can troubleshoot technical issues across our SaaS platform.Key...
-
Customer Service Experience Manager
3 days ago
Salem, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,80,00,000 - ₹ 2,50,00,000Job DescriptionAs a Customer Service Operations Specialist, you will play a pivotal role in ensuring a premium customer service experience across various channels. Your primary responsibility will be to manage BPO/vendor operations, drive key performance indicators (KPIs), and support efficiency, quality, and membership-first initiatives.Required Skills and...
-
Service Delivery Expert
4 days ago
Salem, Tamil Nadu, India beBeeServiceDelivery Full time ₹ 1,00,00,000 - ₹ 1,50,00,000Job OverviewWe are seeking an accomplished Service Delivery Expert to join our team.The ideal candidate will possess a strong background in system administration, cloud infrastructure, and data management.
-
Customer Service Representative
2 days ago
Salem, Tamil Nadu, India beBeeCustomerService Full time ₹ 3,60,000 - ₹ 4,20,000Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent service to our clients through various communication channels.About the Role:This is an exciting opportunity to work in a dynamic...
-
Customer Service Representative
1 week ago
Salem, Tamil Nadu, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 70,00,000Job Title: Customer Service RepresentativeHiring for a dynamic role that involves providing top-notch customer service to clients across the globe. This is an exciting opportunity for those who are passionate about delivering exceptional customer experiences.Location: Pune and BangaloreExperience: 1-5 years in international voice process or customer...
-
Customer Service Advocate
3 days ago
Salem, Tamil Nadu, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 12,10,000Customer Service RepresentativeWe are seeking highly motivated and customer-focused professionals to join our team as Customer Service Representatives. As a key member of our organization, you will be responsible for providing exceptional service to our clients, resolving their queries and issues in a timely and professional manner.The ideal candidate will...
-
Customer Service Professional
5 days ago
Salem, Tamil Nadu, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000About FS LifeFS Life is a group of homegrown brands that are thoughtful, relevant and solve unmet apparel and lifestyle needs for the modern Indian woman.We launched in September 2016 with FableStreet, a premium western wear brand that provides the best fit for Indian women. Pink Fort — a modern Indian wear brand reimagining traditional clothing for the...
-
Customer Oriented Travel Expert
3 days ago
Salem, Tamil Nadu, India beBeeCustomeroriented Full time ₹ 9,00,000 - ₹ 12,00,000Travel Sales Representative Job DescriptionAs a Travel Sales Representative, you will play a vital role in growing our business by developing and maintaining strong relationships with customers.The successful candidate will be responsible for handling customer inquiries, providing personalized travel recommendations, and ensuring seamless booking...