Retail Store Operations Manager

2 days ago

Mumbai, Maharashtra, India beBeeRetail Full time ₹ 5,00,000 - ₹ 10,00,000
Key Roles and Responsibilities:

The role of a retail store manager involves ensuring customer satisfaction through effective service delivery.

  • Customers are to be greeted and assisted promptly, with friendly and professional interaction.
  • Cleanliness and organization of the store must meet high standards.
  • Inventory management is crucial, with items properly logged and available as needed.
  • Daily cash collection and end-of-day financial summaries require accuracy.
  • Follow-up on completed orders is essential for maintaining customer satisfaction.
  • Customer grievances are to be resolved politely and confidently.
Essential Qualifications:
  • Prior experience in luxury retail or a related field is preferred.
  • Strong verbal communication skills in English are required.
  • A polite, hospitable, and solution-oriented approach to customer service is vital.
  • Familiarity with managing cash transactions and maintaining financial records is necessary.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously is critical.
  • A proactive and positive attitude towards resolving customer issues and ensuring smooth store operations is essential.
About this Role:

This retail store manager position is an excellent opportunity to develop your leadership and customer service skills. You will be responsible for creating a seamless shopping experience for our customers.

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