Retail Store Operations Executive

1 week ago


Mumbai, Maharashtra, India beBeeManagement Full time ₹ 9,00,000 - ₹ 15,00,000
Job Title: Retail Store Operations ManagerThis is an exciting opportunity to join our retail team as a Retail Store Operations Manager. As a key member of our store operations team, you will play a crucial role in delivering exceptional customer experiences, driving sales growth, and optimizing store performance.Your primary responsibility will be to lead the store team in achieving sales targets, ensuring quality of acquisition through the store, and delivering revenue targets for the store. You will also be responsible for managing churn and achieving customer satisfaction for walk-in customers.To succeed in this role, you will need excellent leadership skills, strong communication abilities, and a proven track record of driving results in a fast-paced retail environment. If you are a motivated and results-driven individual with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.Key Responsibilities:
  • Achieve sales targets for all products at the store, ensuring quality of acquisition through the store.
  • Deliver revenue targets for the store, increase revenue per footfall by aiding customers' purchase decisions.
  • Achieve profitability (Return on Investment) targets for the store, minimize losses from pilferage and shrinkage.
  • Manage churn and achieve customer satisfaction for walk-in customers.
Requirements:
  • 1-5 years of experience in retail store and customer relationship management.
  • Graduation; full-time post-graduation in business management/MBA is desired.

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