
IT Support Specialist
11 hours ago
Role Overview
We are seeking a skilled Technical Support Engineer to join our team. In this role, you will be responsible for providing technical support and assistance to users of our systems.
Key Responsibilities:
- Provide technical support and assistance to users of our systems
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with cross-functional teams to identify and implement solutions to technical problems
- Develop and maintain technical documentation and knowledge base articles
Requirements
To be successful in this role, you will need to have the following skills and qualifications:
- Bachelor's degree in computer science, information technology, or a related field
- 1-2 years of experience in Linux system administration or support
- Experience in HPC environments is a plus
- Proficiency in Linux/Unix operating systems
- Basic knowledge of Linux operating system + hands on experience in installation of Linux system
- Configuration of nfs,smb,iscsi storage
- Basic knowledge of HPC architecture and components
- Familiarity with job schedulers like SLURM, PBS, or similar
- Understanding of networking concepts and troubleshooting
- Understanding of PFS file system(Beegfs)
Benefits
As a Technical Support Engineer, you will have the opportunity to work with a talented team of professionals and contribute to the development of cutting-edge technology. You will also have access to ongoing training and professional development opportunities to help you grow in your career.
Additional Information
Strong problem-solving and analytical skills are essential for this role. Excellent communication and interpersonal skills are also required, as you will be working closely with cross-functional teams and communicating with users.
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