Senior Business Growth Strategist

12 hours ago

Mysore, Karnataka, India beBeeBusiness Full time US$ 80,000 - US$ 1,45,000
Senior Business Growth Strategist

Job Description:

We are seeking an experienced Senior Business Growth Strategist to lead international business growth and drive internal technical support operations.

This role requires flexibility with working hours/shifts to accommodate client interactions across different time zones.

  • Develop and implement strategies to expand the company's presence in key markets.
  • Build, nurture, and maintain long-term client relationships, ensuring high levels of satisfaction and repeat business.
  • Collaborate with internal sales and marketing teams to support client acquisition campaigns and lead generation efforts.
  • Participate in proposal development, pricing strategies, and contract negotiations.

Technical Services:

  • Lead and manage internal IT and technical support operations, ensuring optimal service delivery.
  • Oversee day-to-day IT support to ensure efficiency, reliability, and minimal downtime of internal systems.
  • Align technical delivery with business goals and customer expectations.
  • Evaluate and improve IT processes, security standards, and technical support practices to drive operational excellence.

Partner Relationship:

  • Develop and maintain strong relationships with Indian outsourcing partners to ensure smooth operations.
  • Collaborate with partners to ensure seamless integration of outsourced services into company operations.
  • Proactively identify and resolve service delivery issues to maintain performance standards.

Requirements:

  • Bachelor's/Master's degree in Business Administration, IT, or related field.
  • 6-8 years of experience in business development, account management, and IT/technical support leadership.
  • Proven experience in international client acquisition and relationship management (USA/UK/AU).
  • Strong understanding of IT support operations and partner/vendor management.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Additional Details:

  • Work Location: Mysore (Work from Office mandatory).
  • Shift Timings: Flexible working hours with the ability to support overlapping USA, UK, and AU time zones as required.
  • Travel: Occasional travel may be required to meet clients or partners (domestic and international).
  • Mode: Full-time, Permanent.

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