
Business Product Professional
2 days ago
Join a dynamic team as a Product Specialist and contribute to the success of our organization. This is an exciting opportunity to work with cutting-edge products and technology.
As a Product Specialist, you will be responsible for demonstrating Caliber products to customers, on-site build installations and configurations, and ensuring thorough understanding of customer requirements. You will also assist in project kickoff and planning, execution of UAT/SAT, and installation qualification protocol. Additionally, you will train end-users on Caliber Products, install production build and database maintenance plan creation, onsite support and customer call handling, reproduce reported issues or test cases at offshore, patch updating and maintenance, installation of training, UAT, and production builds, and execute operational qualification.
This role requires strong communication and oral skills, as well as patience to listen and understand customer queries. You should be able to lead projects and teams, and work effectively with customers to ensure successful project execution.
- Demonstrate Caliber products to customers.
- On-site build installations and configurations.
- Ensure thorough understanding of customer requirements.
- Assist delivery lead in Project kickoff and project planning.
- Execution of UAT/SAT (User Acceptance Test/Site Acceptance Test).
- Execution of Installation Qualification protocol.
- Train end-users on Caliber Products.
- Installation of production build and Database maintenance plan creation.
- Onsite support and customer call handling.
- Reproduce the reported issues or test case at offshore.
- Patch updating and maintenance.
- Installation of training, UAT and production builds.
- Execution of Operational Qualification.
- Support to customer on PQ execution.
- Interface Configurations.
- Execute test scripts.
- Assist in internal validation of product.
- Execute Validation scripts.
- Document issues and deviations of on-site validation.
- Review validation outputs with customer.
- Prepare validation summary Report.
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