Global Trade and Logistics Leader

1 day ago

Mumbai, Maharashtra, India beBeeStrategist Full time US$ 20,00,000 - US$ 25,00,000

Maersk is a global leader in integrated logistics and has been a pioneer in the industry for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning. Our organization is designed to ensure that our people reflect and understand the customers we exist to serve.

With a global presence in 130 countries, we work together to shape the future of trade and logistics.

Job Description:

Key Responsibilities:

  1. Drive customer retention, foster strategic network collaboration, optimize profit and loss performance, and enhance product capabilities to meet customer demands and maintain a competitive edge.
  2. Develop and execute regional plans for retention and growth of strategic customers in the IMEA region.
  3. Take ownership of the IMEA Renewals Playbook, ensuring alignment with key stakeholders through regular syncs to stay ahead of strategic customer renewals.
  4. Develop and execute clear plans to accelerate the growth of Lead Logistics across countries in the region, focusing on expanding Network-Controlled accounts.
  5. Strengthen collaboration with the global network, including Global Product teams, Global Key Client Directors, and Customer Program Directors, to ensure alignment and knowledge sharing.
  6. Partner with Customer Program Managers and Customer Program Directors to provide direction and support high-impact projects that deliver value to both customers and Maersk.
  7. Support Product Growth Managers and Sales on strategic, locally controlled opportunities by providing guidance and expertise as needed.

Driving Performance, Hygiene, and Increased Profitability:

  • Optimize our existing customer base at the time of contract renewals or through operational continuous improvement with our CX Management community.
  • Govern profit and loss across non-controlled customers, driving performance by actively collaborating with CX, CPMs, P&E, and FinOps teams.
  • Own the SCM Charge Catalogue for the IMEA region, working closely with the LLP Community in the global, regional, and area teams.
  • Lead coordination of process and tools related to the MPR and ROFO cycle.

In the Driving Seat for Standardization:

  • Develop and monitor a standardization roadmap to ensure business processes are operated consistently across locations, specifically focusing on CFS management and dashboard design.
  • Co-drive the CFS play across the IMEA region in collaboration with MCL and other area stakeholders as needed.

Accountable For:

  • IMEA Renewals Playbook: Retention and profitable growth of strategic LLP customers executed in the region.
  • SCM Charge Catalogue and profit and loss management.
  • Building and developing a team of high-performing Product Managers.

Consulted About:

  • Customers' profitability.
  • Selling MbM solutions.
  • SCP roadmap and migrations (in liaison with the CEN BPO).
  • LLP Value Proposition.
  • Team Engagement and Development.

Key Metrics:

  • Shared:
    • Regional LLP growth.
    • CFS Optimization and modernization.
  • Individual:
    • SSS Retention rate > 95%.
    • Regional LLP Profitability (EBIT).
    • N3M forecast accuracy.
    • Standardization across Areas.

Competencies:

  • Strategic acumen.
  • Well-developed stakeholder management, negotiation, and influencing skills.
  • Extensive Supply Chain and logistics network knowledge.
  • Digital/IT understanding.
  • Expertise within Retail and Lifestyle.
  • Strong understanding of commercial solution sales process.
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