
Process Optimization Specialist
1 week ago
We are seeking a skilled Business Analyst to support the development of business processes, tools and initiatives across our network.
- Conduct thorough process mapping and documentation across departments.
- Collaborate with stakeholders for data collection, analysis and reporting through management dashboards (Power BI, Excel, CRM tools).
- Evaluate and test new technology platforms (CRM, automation tools, vendor portals etc.) and prepare detailed business cases.
- Track progress of ongoing projects and backlogs ensuring timely updates and follow-ups with key stakeholders.
- Develop presentations, reports and SOPs for management and club-level communication.
- Cultivate effective relationships with club teams during the rollout of new systems incentives or policies.
Key Responsibilities
Requirements:
- Excellent analytical and problem-solving ability.
- Proficiency in Excel/Google Sheets; familiarity with Power BI Tableau or data visualization tools is an advantage.
- Working knowledge of CRM systems automation tools or ERP software preferred.
- Strong written and verbal communication skills.
- Ability to work independently manage deadlines and coordinate with multiple teams effectively.
- Detail-oriented with a process-driven mindset.
What We Offer
A rewarding opportunity to learn directly under our leadership team.
Focused exposure to strategic projects impacting our fast-growing network.
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