Global Finance Partnership Manager
3 days ago
About Ideagen
Ideagen is the driving force behind many things we rely on every day, from ensuring food safety to helping doctors care for patients. Our software is used by millions of people worldwide, and our global team works tirelessly behind the scenes to make a difference.
We are committed to empowering our colleagues to maximize their potential and create an inclusive community. We believe that diverse and talented individuals can achieve great things together.
Role Overview
The Global Finance Partnership Manager will be responsible for supporting partner management functions and managing various responsibilities, including order entry, partner administration, Salesforce management, financial reporting, and liaising with external departments.
Main Responsibilities
- Manage partner orders, entry into Salesforce, renewals, and license file updates in a timely manner.
- Oversee partner finance functions, including referral payments, raising POs, invoice management, and payment updates.
- Communicate updates to partners on order processing, support issues, and invoice updates.
- Develop and improve partner processes across internal systems.
- Oversee Salesforce process hygiene and support the sales team with entering partner orders.
- Consolidate monthly/quarterly reporting on revenue, pipeline, and churn across business lines.
- Support partners with enquiries, escalate issues, and resolve challenges internally.
- Administrate partner agreements, authorization letters, partner consultancy agreements, and technology partner documentation.
- Create and manage credit notes and align with internal systems.
- Work closely with the Partner Management Team, Accounting, Tax, Support, and Legal teams to ensure regular and timely updates to the group.
- Ensure all reporting is accurate and timely, and in line with company policies and best practices.
- Renewals and other activities as required.
Required Skills and Qualifications
- Experience of order entry within Salesforce.
- Thorough knowledge of accounting concepts, systems, and procedures.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience producing detailed reporting for senior management.
- Strong critical thinking skills, basic accounting principles knowledge, documentation skills, research, and resolution skills, data analysis, and multi-tasking skills.
Desired Skills:
- Understanding of technology-based organizations advantageous, ideally SaaS.
- Working knowledge of Salesforce & Zuora.
- Personal Attributes:
- Strong leadership skills.
- Attention to detail.
- Analytical and problem-solving skills.
- Results-oriented.
- Ability to work effectively in a fast-paced environment.
- Ability to manage multiple tasks and priorities.
Salary Estimate: ₹ 8,00,000 - ₹ 12,00,000 per annum based on experience and qualifications.
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