Conduct Risk and Compliance Specialist

2 days ago

Delhi, Delhi, India Tide Full time

About Tide

We are building a finance and administration platform designed to save small businesses time and money. Our platform provides business accounts and related banking services, as well as a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, we are now the leading business financial platform in the UK with 575,000 SME members and over 250,000 SMEs in India. Our headquarters is in London, and we have over 1,800 team members across the UK, Bulgaria, India, Serbia, and Germany.

We are rapidly growing, expanding into new markets and always looking for passionate and driven people. As a Conduct Risk and Compliance Specialist, you will have the opportunity to work across the whole business, including with senior stakeholders, on a wide variety of interesting projects and tasks.

About the role

As a Conduct Risk and Compliance Specialist, you will be part of a small and growing Compliance team where the team dynamic is friendly, ambitious, and supportive. You will have a real impact on the organisation, and your opinions will carry real weight across the organisation.

Key responsibilities include:

  • Supporting Tide business and ensuring alignment and consistency in how we manage conduct risk across as per the country regulatory requirement & as per Tide's global standards.
  • Being part of the second line of defence as a trusted advisor who provides an independent perspective.
  • Ensuring that Tide delivers on one of its three core values: member-first.
  • Completing risk assessments on new products and services from a conduct risk perspective to support go/no go decisions.
  • Analysing the results of conduct risk data to measure customer outcomes and identify conduct risks, trends, and issues.
  • Providing expert advice and challenge to the business on new projects from a regulatory/customer-first perspective.
  • Providing training to the business on conduct risk, including supporting the roll out of a global conduct risk approach.
  • Supporting other important work such as board and committee reporting, conducting regulatory research and interpreting new regulations and developing conduct risk policies, Customer grievances policies and strategies.

What we are looking for:

  • You understand and can interpret the meaning behind financial services regulations (especially where relevant to conduct risk).
  • You're comfortable working with senior stakeholders and challenging them in the right way where necessary. This requires a level of confidence, strong principles, good communication skills, and good soft skills.
  • Proven experience in risk management or Nodal officer roles within financial services industry or payments industry or banks, with a strong understanding of regulatory guidelines & fintech products and market dynamics.
  • Thorough knowledge of regulatory requirements related to Customer Protection, Ombudsmen, Dark Patterns and risk management frameworks applicable to Fintech companies in India.
  • Strong analytical and problem-solving skills, with the ability to identify, assess, and mitigate various types of risks, including compliance, market, credit, liquidity, operational, and conduct risks.
  • Excellent written and verbal communication and interpersonal skills, with the ability to effectively convey complex risk concepts to both technical and non-technical stakeholders.
  • Proven team members skills, with the ability to work within a high-performing risk management team, fostering collaboration, and driving organisational change.
  • Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines under pressure.
  • Professional certifications such as FRM, CAMS, JAIIB, CAIIB, are highly preferred.

What you'll get in return:

  • Stock Options
  • Self & Family Health Insurance
  • Term & Life Insurance
  • OPD Benefits
  • Mental wellbeing through Plumm
  • Learning & Development Budget
  • 15 days of Privilege leaves
  • 12 days of Casual leaves
  • 12 days of Sick leaves
  • 3 paid days off for volunteering or L&D activities

Tide is a place for everyone

We believe that we can only succeed if we let our differences enrich our culture. Our team members come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.

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