Webshop and Configurator Manager
4 weeks ago
Overview
HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED is a leading research and development center with over 500 R&D engineers, specialists, and experts focused on developing, maintaining technology, products, digital solutions, and product integration.
The company has a strong presence in Chennai and Bangalore, with various product test labs spanning over 20,000 square feet.
About the Role
We are seeking an experienced Webshop and Configurator Manager to serve as the main point of contact for factories regarding inquiries and requests related to configurators and tools.
This role requires close collaboration with HUB sales operations to achieve defined operational and strategic targets, ensuring seamless integration of configurators into the HE sales framework.
Your Responsibilities
- You will be the initial contact for factories, handling any demands or needs related to configurators and web shops.
- Work closely with regional and global sales operations to align and achieve common targets and strategies.
- Lead the deployment of regional configuration and web shop projects, ensuring accuracy and efficiency.
- Oversee the development and implementation (SIT, UAT) of new functionalities that improve user experience and sales potential.
- Provide training and support to factory and sales teams on configurator and web shop utilization.
- Manage cross-functional projects related to configurator and web shop enhancements.
- Facilitate communication between businesses and IT, resolving conflicts and gaining commitment.
- Determine which requirements are covered by standard functionalities and identify areas for enhancements.
- Analyze data from configurator and web shop usage to inform decision-making and improve tool effectiveness.
Your Background
- Bachelor's degree in a relevant field like Business, IT, Engineering.
- Minimum of 5 years in a leadership role related to configurator management or e-commerce and experience working within a multinational company and managing cross-regional projects is highly desirable.
- Strong background in sales and marketing with advanced knowledge of configuration strategies across various business archetypes.
- Expertise in configuration and master data management. Demonstrating excellence in project management.
- Strong communication skills for effective cross-team collaboration. Analytical mindset and data-driven decision-making.
- Abilities for navigating intricate data structures, robust problem-solving capabilities, and meticulous attention to detail. Conflict resolution skills and commitment-building abilities.
- Knowledge in configurators, web shops, and user experience principles. Establishing proficiency in Salesforce.com.
- Experience and knowledge in SAP SD, MM, pricing is highly valued.
- Comprehensive cost modelling and understanding of full cost models (highly advantageous).
- Proficiency in both spoken & written English language is required.
Compensation Package
The estimated salary for this position is ₹1,200,000 - ₹2,400,000 per annum, depending on experience.
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