Director of Technology Infrastructure
4 weeks ago
Job Title: Director of Technology Infrastructure
Job Summary:
We are seeking a highly experienced Director of Technology Infrastructure to lead our technology infrastructure strategy for the Rail Business Unit. The successful candidate will be responsible for owning and leading the technology infrastructure strategy, collaborating with CIO & VP, IT of the India and Subcontinent region, and working closely with Technology Delivery Leads in Logistics & Rail Business Unit.
Key Responsibilities:
- Develop and implement technology infrastructure strategy for the Rail Business Unit.
- Collaborate with CIO & VP, IT of the India and Subcontinent region to own and lead the technology infrastructure strategy.
- Work closely with Technology Delivery Leads in Logistics & Rail Business Unit to plan and implement various technology solutions.
- Monitor performance of information technology systems and networks to determine cost and productivity levels and implement improvements.
- Lead the 24X7 IT support helpdesk and push for high KPI compliance.
- Troubleshoot systems issues and interface with application providers, data centre teams, and systems vendors on support issues.
- Develop enterprise standards, technology architecture, and IT operations governance process.
- Lead proactive need analysis, demand forecasting, planning, sourcing, and timely deployment of all IT Assets for the Business Unit.
- Hands-on technical depth enables direct oversight, problem-solving leadership, and participation for complex infrastructure implementation, system upgrades, and operational troubleshooting.
- Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures.
Requirements:
- Engineering Degree - B. E/B. Tech/M. E/M. Tech/MCA/M. Sc (Computer Science) preferred with 15+ years of experience in information technology governance, information security, and risk management.
- At least 10+ years of leadership experience.
- Experience in managing various assets – laptops/desktop/handhelds/printers/firewalls/switches etc.
- Experience in managing Platforms, servers, networks, storage, Cloud environment, and security tools, Storage & Databases.
- Experience with vulnerability assessments, penetration testing, intrusion detection, and incident response.
- Experience in creation and monitoring spend of IT, infra, security and applications budget.
- Experience in developing and implementing policies, procedures, and standards related to information security and risk management.
- Strong analytical, problem-solving, and decision-making skills.
- Strong leadership and team management skills.
- Excellent verbal and written communication skills.
Skills:
- Strong communication skills.
- Problem solving.
- Stakeholder Management.
- Detail oriented.
- Exceptional critical thinking and problem-solving skills.
- Strong collaborator.
- Results oriented.
- Confidentiality.
- Flexibility to travel.
- Languages - You speak and write fluent English.
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