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Director of Reporting Services
2 weeks ago
This role primarily focuses on creating and delivering recurring reports to ensure Service Level Agreements (SLAs) and quality metrics are maintained.
Key aspects of this position include handling escalations, managing internal stakeholders, and collaborating with team members to drive business outcomes.
- Responsibilities include:
- Managing a high-performing team to meet reporting deadlines and SLAs.
- Collaborating with cross-functional teams to drive business growth and improvement initiatives.
- Developing and implementing strategies to improve team efficiency and productivity.
In addition to these responsibilities, the ideal candidate will possess strong leadership and communication skills, with the ability to motivate and inspire team members.
The selected candidate will be responsible for fostering a positive and inclusive work environment that promotes open communication, transparency, and trust among team members.
We are seeking a leader who can navigate complex stakeholder dynamics and negotiate effective solutions that meet business objectives.