Executive Director of Facility Services

1 day ago

Hyderabad, Telangana, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000
Lead Operations Director

We are seeking an experienced operations director to lead our facility management operations in Hyderabad, India. The successful candidate will have a strong background in contract management, operations oversight, and vendor supervision.

Job Description:

The role of the Lead Operations Director is to manage daily operations of facilities including M&E systems, housekeeping, equipment, and conference rooms. This includes maintaining all records related to facility management performance, developing and submitting MIS reports for management review, and leading monthly progress meetings in the absence of the operations manager.

The Lead Operations Director will also be responsible for conducting performance reviews and appraisals for staff, training team members on quality policies and procedures, and ensuring delivery of professional, value-driven services that exceed client expectations.

Key Responsibilities:
  • Facility Operations & Oversight:
    • Manage daily operations of facilities including M&E systems, housekeeping, equipment, and conference rooms
    • Maintain all records related to facility management performance
    • Develop and submit MIS reports for management review
    • Lead monthly progress meetings in the absence of the operations manager
    • Conduct performance reviews and appraisals for staff
    • Train team members on quality policies and procedures
  • Service Delivery & Client Relationship:
    • Ensure delivery of professional, value-driven services that exceed client expectations
    • Advise clients on maintenance budgets and cost planning
    • Develop SLAs and ensure vendor resources match service requirements
    • Coordinate with procurement teams for vendor agreements
    • Assist in client billing, invoicing, and payment follow-ups
  • Contract & Vendor Management:
    • Define terms and scope for Annual Maintenance Contracts (AMC)
    • Conduct tendering exercises, comparative analyses, and recommend suitable subcontractors
    • Audit vendors for material quality and site maintenance standards
    • Monitor subcontractor compliance with training schedules and maintenance procedures
    • Ensure subcontractor adherence to labor law compliance, including minimum wage regulations
  • Preventive Maintenance & Compliance:
    • Review and maintain the Preventive Maintenance Register (PMR)
    • Set annual cost-saving goals for energy and maintenance operations
    • Coordinate with specialist consultants for regulatory compliance
  • Cross-functional Collaboration:
    • Liaise with HR and Operations Manager to identify training needs for the FM team
    • Work with the Finance Team for smooth billing and invoicing operations
    • Maintain proactive communication with client representatives for relationship and payment management
Requirements:
  • Bachelor's degree in any discipline (preferred: Building Management or Business)
  • At least 58 years of experience in Facilities Management
  • Strong background in contract management, operations oversight, and vendor supervision
  • Excellent communication, leadership, and problem-solving skills
  • Ability to manage both strategic planning and day-to-day operations

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