Senior Executive Facilities

3 weeks ago

Hyderabad, Telangana, India JLL Full time
Job Description

- Directly support the Facility Manager in executing the needs of managing the assigned portfolio. Responsibilities, including, but not limited to:
- Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
- Support compliance with FM PARTNER minimum audit and compliance standards in facility management, financial management and operational policies and procedures.
- Meet or exceed site Key Performance Indicators (KPIs); monitor Service Level Agreements (SLAs) monthly to identify potential challenges and plan corrective actions accordingly.
- Conduct inspections of assigned properties proactively addressing any deficiencies.
- Create and follow up on corrective work orders as necessary.
- Support work order management for in house staff and vendors as necessary.
- Support facility soft services as needed and directed such as meetings preparation, conference room reservations, food services, parking, vending.
- Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations.
- Support the implementation of the EHS management systems
- Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
- Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards.
- Support facility specific cost savings targets to contribute to the account achieving savings goals
- Assist in the development and management of operational and capital budgets.
- Management and staff with operational reporting, budgeting, financial management, purchasing as necessary.
- Support development of monthly/quarterly variance reporting for operating budget.
- Ensure Client Renewals are done within SLA

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