Business Operations Manager

3 weeks ago


Gurgaon, Haryana, India NTT DATA Full time

Job Title: Business Operations Manager

Job Summary:

We are seeking a highly skilled Business Operations Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our service desk, ensuring that all processes are running smoothly and efficiently.

Key Responsibilities:

  • Manage the service desk team, ensuring that all tasks are completed on time and to a high standard.
  • Develop and implement process improvements to increase productivity and efficiency.
  • Ensure compliance with all relevant policies and procedures.
  • Provide regular reports to management on team performance and productivity.
  • Collaborate with other departments to ensure seamless service delivery.

Requirements:

  • 8-10 years of experience in a similar role.
  • Strong communication and leadership skills.
  • Ability to analyze data and make informed decisions.
  • Experience with Microsoft applications.
  • Excellent problem-solving skills.


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