Business Operations Manager
3 weeks ago
Job Title: Business Operations Manager
Job Summary:
We are seeking a highly skilled Business Operations Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of our service desk, ensuring that all processes are running smoothly and efficiently.
Key Responsibilities:
- Manage the service desk team, ensuring that all tasks are completed on time and to a high standard.
- Develop and implement process improvements to increase productivity and efficiency.
- Ensure compliance with all relevant policies and procedures.
- Provide regular reports to management on team performance and productivity.
- Collaborate with other departments to ensure seamless service delivery.
Requirements:
- 8-10 years of experience in a similar role.
- Strong communication and leadership skills.
- Ability to analyze data and make informed decisions.
- Experience with Microsoft applications.
- Excellent problem-solving skills.
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