AI Solutions Leader

We are seeking a seasoned AI Project Manager to spearhead project delivery, customer engagement, and stakeholder management. This individual should boast 8-12 years of experience in product companies, with exposure to AI-driven solutions and a profound understanding of Indian enterprise customers.

This role demands ownership of end-to-end project delivery – from planning and customer interfacing to execution and deployment – while working closely with cross-functional teams, including Product Managers, Engineering, and Customer Success.

The ideal candidate will ensure customer satisfaction, timely delivery, and alignment with business goals.

The person in this role is expected to look externally to identify best-in-class delivery models, comprehend complex customer requirements, and drive multiple projects that enhance customer experience and business outcomes.

Key Responsibilities:

• Own the full lifecycle of enterprise project delivery with a focus on AI-based product implementations.
• Serve as the key point of contact for customer communication, ensuring expectations are well managed and consistently met.
• Lead customer onboarding, requirement gathering, and post-go-live support for Indian enterprise clients.
• Drive project governance – timelines, scope, risk management, resource planning, and reporting.
• Collaborate with internal product teams to ensure business goals align with client outcomes.
• Translate customer feedback into actionable insights for future product enhancements.
• Work closely with product and engineering on delivery roadmaps and agile execution.
• Facilitate delivery of scalable, repeatable, and quality solutions within defined time and budget.
• Ensure high standards of compliance, documentation, and stakeholder communication.

Candidate Persona:

• 8-12 years of Project Management experience in technology companies.
• Proven experience handling enterprise-level Indian customers, understanding their business culture and delivery expectations.
• Strong exposure to AI/ML-based product implementations or integrations.
• Deep understanding of Agile/Scrum delivery practices.
• Demonstrated ability to lead multi-disciplinary teams and manage large-scale project delivery.
• Skilled in using tools like JIRA, Asana, or MS Project to drive delivery metrics and transparency.
• Exceptional stakeholder management, communication, and problem-solving abilities.
• Comfortable with fast-paced environments, ambiguity, and balancing strategic thinking with execution.
• PMP/PRINCE2 certification is a plus.

About Our Company:

We are a pioneering startup at the forefront of voice and chat-based solutions for large businesses. We're pushing the boundaries of innovation with Gen AI, backed by market leaders in the tech industry.

We aim to empower enterprises with Gen AI-based speech technology, partnering with leading companies in banking, insurance, e-commerce, and financial services. With aggressive expansion plans, we strive to be the leader in global agentic solutions.

We've been selected by the Government of India to develop the nation's first Voice-to-Voice Foundation Model – a testament to our commitment to building sovereign AI infrastructure for India.

We're committed to shaping the future of customer experience and agentic solutions through cutting-edge technologies and innovative work approaches. If you're passionate about Gen AI and eager to tackle big challenges in a dynamic environment with immense growth opportunities, join us.