Director - Payment Strategy & Operations
2 weeks ago
Job Summary
We are seeking a highly experienced Director - Payment Strategy & Operations to join our team at Gameskraft Technologies Private Limited. The ideal candidate will have a deep understanding of the digital payment industry and its ecosystem, with a strong track record of driving strategic payment conversations with internal and external partners.
Key Responsibilities
- Take end-to-end ownership of everything related to payments and KYC for all brands of Gameskraft.
- Drive strategic payment conversations with internal and external partners to prioritize initiatives that meet organizational goals.
- Bring an outside-in view to improve the payment product and continuously enhance the payment experience.
- Plan, lead, and drive initiatives to maintain and improve payment metrics.
- Take buy-in from Business, Product, Marketing, Legal & Compliance for new initiative implementation.
- Provide extensive support to Product and Technology teams for new integrations with payment partners.
- Enable business and marketing teams to understand the impact of payment operations and downtimes on initiatives.
- Ensure quick closure of user queries or issues related to Add Cash & Withdrawal.
- Work on planned initiatives and provide weekly updates.
- Discuss continuous improvement with internal stakeholders and payment partners.
Requirements
- 12+ years of experience with at least 4 years of experience in digital payments.
- Deep understanding of the digital payment industry and its ecosystem.
- Detailed understanding of digital payment flows, use cases, regulation, payment methods, and payment processing systems.
- Strong verbal and written communication skills.
- Ability to manage internal and external stakeholders effectively.
- Highly analytical, methodical, strategic in approach, detail-oriented with an investigative thought process.
- Collaborative mindset with ability to energize the team and work with cross-functional peers.
- Strong relationships with payment regulators and service providers.
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