Leading Conversational AI Expert

16 hours ago

Pune, Maharashtra, India beBeeConversational Full time ₹ 18,00,000 - ₹ 25,00,000

Amazon Lex V2 Specialist Opportunity

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About the Role:

  • Design, configure, and deploy conversational AI experiences for top-notch clients.

Key Responsibilities:

  • Develop intents, utterances, and slots to deliver optimal user experiences.
  • Implement multi-turn conversations and manage session attributes, context control, and fallback strategies.
  • Migrate existing bots or workflows from other platforms into Amazon Lex V2.
  • Configure Amazon Lex Knowledge Bases and manage dynamic document sources.
  • Handle Lex bot versioning, aliasing, and promotion across environments.
  • Utilize Lex's native integrations with Lambda, Amazon Connect, and Cognito to create advanced conversational flows.
  • Optimize language model performance using analytics and real-user feedback.
  • Collaborate with frontend, QA, and API teams to ensure successful Lex integration.

Required Skills and Qualifications:

  • Extensive hands-on experience with Amazon Lex V2.
  • Custom intent and slot configuration.
  • Multi-turn conversations and context management.
  • Fallback and clarification handling.
  • Strong understanding of Lex console and API interfaces.
  • Integration with AWS services such as Lambda, Cognito, and Connect.
  • Knowledge of REST APIs, API Gateway, and JSON payload handling.
  • Familiarity with Lex Knowledge Base setup.
  • Exposure to logging and monitoring via CloudWatch.
  • Awareness of security and access control for bot workflows.

Culture and Values:

Our organization is committed to fostering a diverse and inclusive work environment. We welcome applications from qualified individuals with disabilities and from diverse backgrounds.

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