Healthcare Operations Manager

10 hours ago


Gurgaon, Haryana, India Pristyncare Full time
Description 2: Job Title:

Healthcare Operations Manager

Company Overview:

Pristyncare is a reputable ophthalmology chain in India, dedicated to providing world-class eye care services.

Job Description:

About the Role:

We are seeking an experienced Healthcare Operations Manager to oversee the day-to-day operations of one of our units. The ideal candidate will have a strong background in healthcare management and excellent leadership skills.

Key Responsibilities:

  • Operational Excellence: Implement efficient workflows, allocate resources optimally, and ensure adherence to clinical protocols.
  • Team Leadership: Lead a multidisciplinary team of 10-11 full-time ophthalmologists, optometrists, nurses, and support staff, promoting high morale and productivity.
  • Revenue Growth: Develop and implement strategies to drive unit growth and profitability, achieving an estimated revenue target of Rs. X crores per month.
  • Patient Experience: Ensure high standards of patient care, monitor clinical outcomes, and implement quality improvement initiatives.
  • Financial Management: Manage the unit's budget, monitor expenses, and identify cost-saving opportunities without compromising quality.
  • Regulatory Compliance: Ensure the unit adheres to all healthcare regulations, safety standards, and company policies.
  • Stakeholder Engagement: Liaise with senior management, local healthcare authorities, and other stakeholders to promote the unit's interests.

Qualifications and Skills:

  • Education: Bachelor's or Master's degree in Hospital Administration, Business Management, or a related healthcare field. Clinical qualifications (e.g., MBBS, MS Ophthalmology) are a plus.
  • Experience: 8+ years in a healthcare management role, with at least 3 years in a leadership position within a specialty hospital or clinic.
  • Leadership and Communication: Strong leadership, interpersonal, and communication skills.
  • Analytical Abilities: Proven ability to analyze complex situations and make strategic decisions.
  • Problem-Solving: Aptitude for resolving operational and administrative issues.
  • Knowledge of Industry Standards: Familiarity with NABH standards, healthcare regulations, and patient care protocols.

Work Environment:

The role requires a blend of administrative duties, team interactions, and liaising with senior management. This may include occasional travel for training and meetings.

Salary and Benefits:

A competitive salary commensurate with experience and qualifications, along with additional benefits such as healthcare coverage, performance bonuses, and professional development opportunities.

Estimated Salary: Rupees 40 lakhs - 60 lakhs per annum, depending on experience and qualifications.



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