Senior Field Service Management Developer

2 weeks ago

Hyderabad, Telangana, India beBeeFieldService Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Field Service Management Developer

Position Overview:

  • We seek an experienced professional with a strong background in Field Service Management (FSM) to join our team.
  • The ideal candidate will have hands-on experience developing and customizing solutions in Microsoft Dynamics 365 Field Service, as well as integrating these solutions with various back-end systems and third-party services.

Primary Skills:

  • Dynamics CRM 365 (Field Service)
  • C#
  • .Net

Roles and Responsibilities:

  1. Customization of Field Service Modules:
  • Customize and extend the Field Service Management (FSM) functionality within Dynamics 365, including the configuration of Work Orders, Service Agreements, Booking Orders and Scheduling and Dispatching features.
Implementation of Service Scheduling and Resource Scheduling:
  • Implement and configure service scheduling, resource scheduling, and mobile device integration to optimize field operations.
Design and Development of Custom Plugins and Workflows:
  • Design, develop, and implement custom Plugins and Workflows to automate field service processes and integrate with other systems and tools.
Development of Custom Actions and Workflow Steps:
  • Create custom actions and custom workflow steps to handle complex logic and automate business rules within Dynamics 365 Field Service.
Integration with IoT Devices:
  • Develop solutions for integrating IoT devices (Internet of Things) into Dynamics 365 for real-time data tracking, remote diagnostics, and predictive maintenance features is a plus.
Support and Enhancement of Dynamics 365 Field Service Mobile App:
  • Support and enhance Dynamics 365 Field Service Mobile app, optimizing it for field technicians.
Integration with PowerApps:
  • Integrate with PowerApps to build custom mobile apps or field solutions.

Requirements:

  1. Technical Experience:
  • Solid experience working with Dynamics 365 Field Service (FSM) module, including configuration and customization of entities, workflows, scheduling, work orders, and service agreements.
  • Knowledge on the complete Work Order life cycle in Field Service module.
  • Experience with Field Service Scheduling, Resource Scheduling Optimization (RSO) and mobile solutions for technicians.
  • Familiarity with Internet of Things (IoT) technologies and how they can be integrated into Dynamics 365 Field Service for predictive maintenance, remote diagnostics, and real-time data collection.
  • Experience in developing Azure functions and Azure Logic Apps.
  • Experience in developing Reports within Dynamics CRM.
  • Microsoft certifications in Dynamics CRM (Field Service) and PowerApps is a plus.

Location: Hyderabad, India

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