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CX Innovation Lead

3 weeks ago

Jamnagar, Gujarat, India beBeeClient Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Practice Head - New Age CX

We are seeking an experienced and highly skilled Practice Head to lead our team in delivering exceptional CX solutions to new age clients.

  • Strong knowledge of CX principles and best practices
  • Excellent communication and collaboration skills
  • Ability to visualize and articulate solutions effectively
  • Strategic thinking and problem-solving skills

Responsibilities:

  1. Create compelling solutions and proposals for new business opportunities
  2. Build account plans and identify opportunities for growth in CX
  3. Understand client needs and connect with industry trends to create innovative solutions
  4. Manage internal and external stakeholders and drive CX bids end to end

Requirements:

  • 15+ years of working experience
  • 3+ years of experience in working with multiple new age customers in CX

Benefits:

  • Opportunity to work on high-profile projects and build a strong portfolio
  • Chance to collaborate with a talented and dedicated team
  • Professional development and growth opportunities

Why this role is key to success:

  • This role will play a critical part in driving business growth and revenue through CX solutions
  • The successful candidate will be instrumental in shaping the future of our CX practice and leading our team to achieve excellence

What we offer:

  • A dynamic and collaborative work environment
  • Competitive compensation and benefits package
  • Opportunities for professional development and growth

We believe that our employees are the driving force behind our success, and we are committed to providing them with the support and resources they need to excel. If you are passionate about CX and have the skills and expertise to succeed in this role, we encourage you to apply.