Customer Service Liaison

5 days ago


Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

Seeking a highly skilled Customer Service Professional to play a key role in maintaining long-term customer relationships, ensuring service satisfaction, and coordinating with internal teams to deliver smooth operations.

Key Responsibilities:

  • Act as the first point of contact for customer queries via phone and email.
  • Maintain strong, positive relationships with clients by ensuring timely updates and resolution of issues.
  • Coordinate with operations, dispatch, and visibility teams and resolve service-related concerns.
  • Provide support for account setup, documentation, and order processing.
  • Manage escalations and ensure proactive communication with customers.
  • Assist in onboarding new clients and providing guidance on company services.
  • Document customer interactions and maintain accurate records in CRM systems.
  • Gather feedback and share insights with management to enhance customer experience.

Required Skills and Qualifications:

  • Bachelor's degree (preferred in Business or related field).
  • 2-3 years of experience in customer service, client relations, or logistics support.
  • Strong communication skills (verbal and written) in English.
  • Problem-solving ability with a customer-first mindset.
  • Good knowledge of North American Trucking operations preferred.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Proficiency in MS Office and CRM tools.

Benefits:

  • Competitive compensation package.
  • Opportunity for career advancement.
  • Collaborative and dynamic work environment.


  • Thoothukudi, Tamil Nadu, India beBeeSchoolRelationship Full time ₹ 6,00,000 - ₹ 7,00,000

    About the RoleWe are seeking a highly skilled and experienced Professional School Liaison to join our team. In this role, you will be responsible for managing relationships with schools and educational institutions, identifying opportunities for growth and development, and collaborating with key stakeholders to drive business outcomes.The ideal candidate...


  • Thoothukudi, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 40,00,000

    Our company is looking for a skilled Customer Service ProfessionalA full-time role where you will deliver exceptional customer support, drive customer satisfaction, and provide a positive customer experience.Key Responsibilities:Engage with customers to address their inquiries and resolve concerns.Provide timely and efficient solutions to customer...


  • Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 60,00,000

    Exciting Role: Customer Service ChampionThis is a fantastic opportunity for freshers and experienced professionals to join as a Customer Service Champion in Thoothukudi, India.Key Responsibilities:Provide exceptional customer experiences through chat in a timely manner.Offer accurate information regarding products and services.Resolve customer concerns...


  • Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000

    About the RoleWe are seeking a skilled Customer Service Representative to deliver exceptional client service in a collaborative environment.The Job DescriptionAs a Customer Service Representative, you will be responsible for providing top-notch customer support via phone, email, and chat. Your key responsibilities will include:Offering expert assistance to...


  • Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Customer Service RepresentativeJob Description:Key Responsibilities:Deliver exceptional customer service via phone, email, or chat, ensuring timely and effective resolution of customer inquiries.Required Skills and Qualifications:Essential Skills:Communication: Possess strong English communication skills, both verbal and written, to effectively...


  • Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 60,00,000

    Job OpportunityAbout the Role:This position is responsible for providing exceptional customer service via phone and other communication channels.Key Responsibilities:Handle customer inquiries, resolve issues, and provide solutions to customers in a timely manner.Maintain accurate records of customer interactions, including follow-up actions and...


  • Thoothukudi, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 5,50,000 - ₹ 8,50,000

    Our organization is seeking a highly skilled professional to deliver exceptional customer service and support.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via email, chat, and phone to resolve issues efficiently.Maintain accurate and detailed records of customer interactions in CRM systems to track progress and ensure...


  • Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Care ExecutiveWe are seeking a highly motivated and customer-focused professional to join our team in providing exceptional service to our valued customers.This is an excellent opportunity for someone who thrives in a dynamic environment, has excellent communication skills, and is passionate about delivering outstanding results.The ideal...


  • Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 3,60,000 - ₹ 7,20,000

    Job Title: Customer Service RepresentativeAs a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through outbound calls and in-person interactions. Your primary goal is to introduce and promote our skincare products, highlighting their value proposition and benefits.Key...


  • Thoothukudi, Tamil Nadu, India beBeeCustomerService Full time ₹ 50,00,000 - ₹ 80,00,000

    As a dedicated and enthusiastic support professional, you will be responsible for providing exceptional customer service to students through various channels.Key Responsibilities:Respond promptly and effectively to student inquiries via email and phone.Provide accurate information about courses, policies, and procedures while maintaining high professionalism...