Customer Service Excellence Lead

Raise Financial Services is seeking a seasoned Customer Service Excellence Leader to join our team in Mumbai.The ideal candidate will have 4 to 6 years of experience in customer service, preferably with a background in the broking industry.This role offers a competitive salary of ₹25,00,000 per annum, depending on qualifications and experience.Key...

Job SummaryWe are seeking an experienced IT Service Excellence Lead to join our team at the British Standards Institution (BSI). As an IT Service Excellence Lead, you will be responsible for managing a portfolio of clients, ensuring the delivery of assessment and related services such as training to meet or exceed client expectations. The role requires...

Job Description">As a Training Manager for Academic Excellence at Lead School in Mumbai, you will play a pivotal role in driving our learning and development initiatives. With a strong background in Training, Talent Management, and an MBA in Human Resource Management, you will develop and implement effective training plans for Sales and Account Management...

At Raise Financial Services, we're on a mission to deliver exceptional customer experiences through our technology-led consumer products and infrastructure services.We're looking for a seasoned CUSTOMER SERVICE EXCELLENCE MANAGER who will help us elevate our customer satisfaction, loyalty, and retention levels. As a key member of our team, you'll be...

Firstsource, a leading provider of customized Business Process Management (BPM) services, is seeking a highly skilled and experienced Customer Service Team Lead to join our team.About the Role:Lead a team of customer service associates in achieving productivity and quality goals.Provide training and facilitate new recruits into live production.Assist with...

Are you a seasoned retail professional with excellent customer service skills and a proven track record of driving sales growth? Do you have what it takes to lead a team of store staff and drive business success in a fast-paced retail environment?We are currently seeking an experienced Retail Sales and Customer Service Lead to join our team at Vodafone Idea...

About the RoleAs a Customer Service Strategic Lead at MO Alternate Investment Advisors Private Limited, you will play a vital role in enhancing our organization's reputation and fostering customer satisfaction.You will be responsible for delivering exceptional service to customers, managing daily operations of the customer service department, and driving...

Job SummaryA team lead role in a leading provider of customized Business Process Management (BPM) services requires a subject matter expert who can train and facilitate new recruits into live production anytime during their tenure. The ideal candidate should have prior experience in the sub-process, excellent leadership skills, and be able to motivate a team...

Job Overview">We are seeking a skilled Call Center Manager to oversee daily operations and personnel, aiming for maximum efficiency and cost-effectiveness. The ideal candidate should have a practical mind to solve problems on the spot, partnered with an ability to see the big picture and make improvements.">Key Responsibilities">Develop Objectives">The...

Job Description:We are seeking a highly skilled Team Leader - Customer Experience to join our team at Raise Financial Services. In this role, you will be responsible for leading and guiding a team of Customer Service Representatives to deliver exceptional service experiences.As a Team Leader - Customer Experience, you will oversee the daily activities of the...

About Birlasoft:Birlasoft is a leading provider of digital transformation services, where domain expertise converges with enterprise solutions and cutting-edge technologies to redefine business processes. With a consultative approach and design thinking mindset, we empower our customers to run their businesses with unmatched efficiency and innovation.As part...

About the Company: LEAD School is dedicated to transforming schools through innovative technology-driven solutions.Salary: ₹80,000 - ₹1,20,000 per month, depending on experienceJob Description:We are seeking a full-time, on-site Area Manager - Publishing at LEAD School to oversee publishing operations, manage content production, ensure quality standards,...

We are seeking a highly experienced Senior Manager - Learning & Development to join our team at Lead School. This is an exciting opportunity for a motivated professional to lead the development of educational programs and trainings that will empower teachers and students across India.As a Senior Manager - Learning & Development, you will play a critical role...

Sales Excellence Lead**Job Summary**We are seeking a highly experienced Sales Excellence Lead to join our team at Vertoz. This role is perfect for individuals who are passionate about driving sales excellence and have a proven track record in sales leadership.**Estimated Salary:** $100,000 - $160,000 per year**Key Responsibilities:**Develop and implement...

Job OverviewWe are seeking an experienced Operational Excellence Lead to oversee the operational functions of our Mutual Fund Distributor (MFD) and Registered Investment Advisor (RIA) firm in Mumbai.About the RoleThis leadership position demands expertise in handling Mutual Funds, PMS, AIF, and other capital market products, along with a strong grasp of...

About TruemedsWe are a forward-thinking organization that values excellence in customer service. Our mission is to provide exceptional support to our clients, and we're seeking a skilled team lead to help us achieve this goal.Job SummaryThe Customer Service Team Lead will oversee a team of representatives, ensuring they have the necessary tools and resources...

Company OverviewAt LEAD School, we're revolutionizing the education sector with our cutting-edge technology and innovative solutions. As India's largest and fastest-growing School Edtech company, we're committed to providing excellent education to every child in the country.Job DescriptionWe're looking for an experienced Area Manager - Publishing to join our...

About LEAD School:We are a leading EdTech company in India, partnering with Private K-12 Schools to provide academic and technology products that enhance student learning. Our mission is to make excellent education accessible and affordable for every child through an integrated education system.Our team is driven by core values like Integrity, Growth...

Job Summary">We are seeking a highly skilled and motivated Operational Excellence Lead to join our team at FinTech. As an Operational Excellence Lead, you will be responsible for designing and delivering effective training solutions that drive operational excellence and enhance organizational capabilities.">About the Role">This role involves working closely...

About the Opportunity: At Lead School, we are committed to providing excellent education to every child. Our mission is to empower educators with the tools and resources they need to provide students with the best possible education.We are seeking a highly skilled and experienced Senior Curriculum Manager to join our team. As a Senior Curriculum Manager, you...