
Senior Business Insights Specialist
16 hours ago
About us, we're a Fortune 50 retailer serving approximately 16 million customer transactions a week in the United States. With total sales of more than $86 billion, we operate over 1,700 stores and employ approximately 300,000 associates.
We are based in Bengaluru, India, where we develop innovative technology products and solutions to provide the best omnichannel experience for our customers. Our team comprises professionals with expertise in e-commerce, online retail, customer analytics, and insights.
The Senior Analyst role is key to identifying major financial and customer improvement opportunities by leveraging online business data. This involves partnering with team members to build compelling insights and recommendations that drive positive performance and outcomes.
Key responsibilities include:
- Understanding online and e-commerce business at a category level, including onsite behavior, marketing channels, product preferences, and qualitative feedback.
- Building on-the-fly dashboards, applying advanced analytics methods to draw insights, and translating them into business recommendations.
- Maintaining and distributing daily, weekly, and event reports, as well as conducting market studies and providing competitive intelligence to enhance customer experience.
The ideal candidate will have 4-6 years of relevant experience, a Bachelor's degree in engineering, business, marketing, finance, or a related field, and strong technical skills in Excel, SQL, Python, R, and visualization tools.
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