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Customer Service Specialist
2 weeks ago
Job Overview
We're seeking a skilled Customer Service Representative to serve as the primary point of contact for our customers. This is an exceptional opportunity for individuals who are passionate about delivering outstanding customer experiences.
Key Responsibilities- Customer Engagement: You will be responsible for addressing customer inquiries, providing timely and accurate information, and ensuring a positive experience for every interaction.
- Problem Resolution: Listen to customer concerns and work to find effective solutions that meet their needs and maintain a positive relationship.
- Documentation: Utilize your knowledge of MS Office to document all customer interactions and maintain accurate records.
- Communication: Leverage your strong communication skills to interact with customers clearly and professionally, both verbally and in writing.
- Proficiency in MS Excel, Word, and PowerPoint is required.
