
Social Connection Coordinator
6 days ago
Building Meaningful Connections
We're redefining the way people connect by creating a social platform that's engaging, safe, inclusive and fun.
Our mission is to transform online interactions into long-lasting relationships. We're seeking a Community Support Specialist to join our team for a remote internship who will be building connections and creating meaningful user experiences.
Key Responsibilities:
- Customer Onboarding – Help onboard new users, re-engage inactive ones, and support retention through proactive conversations.
- Query Resolution – Handle user queries via calls with empathy and efficiency.
- Community Development – Organize virtual meetups, facilitate doubt-clearing sessions, and address hotline concerns.
- Feedback Collection – Gather user insights to improve our product and support.
- Relationship Building – Foster trust and long-term engagement with our users.
This is a great opportunity to gain real-world experience in user support and community engagement while working remotely.
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