IT Infrastructure Strategist

1 week ago

Mumbai, Maharashtra, India beBeeInnovative Full time ₹ 15,90,000 - ₹ 21,39,000

Job Summary:

  • The role involves overseeing day-to-day operations of the Wintel environment, encompassing Servers, Virtualization platform, and related technologies.

Key Responsibilities:

  • Design solutions for infrastructure optimization.
  • Ensure technical governance across the organization.
  • Maintain patch and compliance management processes.
  • Oversee lifecycle planning for IT assets.
  • Ensure audit readiness by implementing necessary controls and procedures.

Operational Excellence:

  • Manage global Wintel operations in partnership with service providers.
  • Lead 24x7 BAU activities, incident response, and escalations with hands-on technical expertise.
  • Implement governance over patch compliance, performance optimization, and infrastructure hardening.
  • Review, standardize, and drive continuous improvement of operational tasks and GSOPs.
  • Design, manage, and perform DR for applications in line with Backup, Storage, and Application teams.

Project Management & Technical Delivery:

  • Lead technical execution of infrastructure projects, including OS upgrades, migrations, and platform transitions.
  • Architect and implement infrastructure solutions for new business requirements.
  • Drive initiatives for virtualization, automation, capacity planning, and legacy system upgrades.
  • Ensure proper documentation and technical sign-off for infrastructure change implementations.
  • Lead technical governance of infrastructure changes, ensuring impact analysis, rollback plans, and CAB approvals.
  • Manage annual IT infrastructure budgets, including hardware refresh, AMC, licensing, and managed services costs.

Governance, Compliance & Audit:

  • Maintain compliance with internal controls, GxP, and InfoSec policies.
  • Conduct periodic review of EOL/EOS platforms and define decommission strategies.
  • Track and resolve audit findings, document evidence, and support RCA processes.

People & Stakeholder Management:

  • Mentor and develop Wintel L2/L3 team members, assessing skill readiness in line with service provider standards.
  • Collaborate with application, security, and compliance teams for cross-functional initiatives.

Vendor & Partner Management:

  • Govern SLAs, KPIs, and deliverables of infrastructure service partners.
  • Lead operational governance meetings with service providers, tracking performance metrics.
  • Review contract alignment, invoicing accuracy, and resource utilization.

Financials, Inventory & Risk:

  • Govern asset lifecycle and Wintel server license compliance across environments.
  • Maintain an up-to-date CMDB, ensuring accuracy for DR/BCP planning.
  • Highlight cost drivers, propose optimization opportunities, and assist in budget forecasting.

Innovation & Strategic Planning:

  • Identify infrastructure gaps and propose innovative solutions, including automation.
  • Drive modernization of Windows platforms and transition cloud environments supported.

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