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2 days ago
We are seeking a skilled professional to fill the role of IT System Administrator, specializing in monitoring and observability platforms. As a key member of our operations team, you will be responsible for ensuring the health and stability of our systems.
Key Responsibilities:- Monitoring and maintaining toolsets for IT operations platforms
- Staying up-to-date with industry trends and best practices in system administration
- Configuring data collection methods, including SNMP, WMI, SSH, and APIs
- Crafting event policies and escalation rules to optimize alert management
- Designing and implementing dashboards and reports to enhance visibility and insights
- Integrating with IT service management tools, such as ServiceNow
- Tuning alerts and reducing noise to improve incident response times
- Developing expertise in hybrid IT monitoring across on-prem, cloud, and edge environments
- Writing scripts for automation using languages like Python, PowerShell, and Bash
- Applying ITIL processes for effective incident, change, and problem management
- Minimum 3-5 years of experience in IT system administration or related field
- At least 2+ years of hands-on experience with ScienceLogic SL1 or similar platform
- Familiarity with MariaDB troubleshooting and fixes
A dynamic work environment that fosters growth, innovation, and collaboration. The opportunity to work on cutting-edge projects with a talented team and contribute to the development of our organization's strategic goals.
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