Chief Quality Assurance Specialist
5 days ago
Job Title: Senior Product Quality Engineer
This senior role is responsible for implementing and maintaining quality management systems, collaborating with cross-functional teams, and driving process improvements to meet customer quality targets.
I. Key Responsibilities
- Develop and maintain quality management systems, including ISO 9001, IATF 16949, ISO 14001, ANSI ESD S20.20, etc.
- Implement quality standards in alignment with customer agreements, establish corresponding factory processes, and conduct periodic audits to ensure system effectiveness.
- Participate in quality planning during New Product Introduction (NPI) at factories.
- Collaborate with cross-functional teams to achieve customer/internal quality targets (yield, customer complaints, DOA, etc.) and drive corrective actions in factories.
- Lead root cause analysis (5Why, 8D reports) and track corrective/preventive measures.
- Investigate customer complaints (returns, escalations), coordinate internal factory reviews, and submit 8D reports to customers.
- Monitor key manufacturing process quality data (SPC charts, yield reports, AOI/ICT test data) in SMT, assembly, testing, and packaging.
- Review inspection standards (IQC, IPQC, OQC) to ensure compliance with product requirements (methods, AQL sampling).
- Promote quality tools (FMEA, APQP, PPAP, MSA, SPC) in factories.
- Analyze IQC data, drive supplier improvements, and manage RMA processes and supplier claims.
- Prepare documentation for customer audits, ensure non-conformance closures, and develop improvement plans.
- Adapt to local factory dynamics, bridge communication between HQ and overseas teams, and foster quality management across regions.
II. Qualifications & Requirements
For this position, we are seeking a highly qualified individual with expertise in quality management systems, team collaboration, and problem-solving.
The ideal candidate will have a strong background in quality engineering, experience working with cross-functional teams, and excellent analytical and communication skills.
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