Quality Assurance Specialist

15 hours ago

Anand, Gujarat, India beBeeQualityAssurance Full time ₹ 12,00,000 - ₹ 20,00,000

Job Title: Quality Assurance Specialist

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We are seeking a skilled Quality Assurance Specialist to join our team. In this role, you will be responsible for monitoring and evaluating customer interactions to ensure high-quality standards are met.

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Your key responsibilities will include:

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• Monitoring and evaluating customer interactions to identify areas for improvement

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• Providing feedback and coaching to enhance performance

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• Identifying process gaps and suggesting improvements

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• Ensuring compliance with organizational guidelines

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To succeed in this role, you will need:

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• Strong communication and analytical skills

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• Prior quality assurance experience in a call center or similar environment

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• Knowledge of industry standards and best practices

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If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

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Benefits:

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• Competitive salary and benefits package

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• Opportunities for career growth and professional development

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• Collaborative and dynamic work environment

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Join us in our mission to deliver outstanding customer experiences and make a meaningful impact in our community.

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