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Senior System Support Expert

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Job Title: Senior Hosting Product Specialist

We are seeking a highly skilled and experienced system administrator to join our team. As a senior hosting product specialist, you will be responsible for participating in 24x7 shifts, monitoring the stability of our products using various internal tools, and providing L1/L2 support ownership for all hosting products.


The ideal candidate will have a good understanding of Linux systems, including any shell/bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter.


You will also be expected to troubleshoot system/application faults using event logs, updates via WSUS, terminal services, IIS fundamentals, basic DNS & networking, TCP/UDP, IP routing, HA & load balancing concepts, application protocols such as SMTP, HTTP, FTP, IMAP, POP, and shifts, must be willing to work in shifts (including at night and on holidays).


The successful candidate will have a graduate degree in information technology or computer science and relevant technical skills and qualifications. We offer a range of benefits, including health insurance options, education/certification sponsorships, flexi-leaves, and more.


We foster a culture of diversity and inclusion, celebrating one another's differences and promoting a sense of belonging. Our employees are eligible for free domain registration costs and sponsorship opportunities to further their knowledge and careers.