
Enterprise Transformation Leader
1 week ago
Job Summary
The role of Implementation Head is a senior leadership position that requires strategic direction and operational excellence in global implementation operations. This individual will lead a large, distributed team of Engagement Managers, Solution Architects, and Product Specialists across multiple geographies to manage complex enterprise-scale HRMS deployments.
This position involves defining and executing the global implementation strategy, ensuring alignment with business objectives and rapid growth trajectory. It also includes leading strategic planning, capacity management, and geographic expansion initiatives. The successful candidate will champion continuous evolution of implementation philosophy, precision in measuring and enhancing customer outcomes, and enable value realization across projects within defined timelines, scope, and budget parameters.
Key Responsibilities:
- Strategic Leadership and Vision: Define and execute the global implementation strategy, ensuring alignment with business objectives and rapid growth trajectory.
- Transformation Value Delivery: Enable and track value realization across projects under span, unlocking desired outcomes from transformations within defined timelines, scope, and budget parameters.
- Client Relationship Excellence: Maintain strategic relationship with C-level stakeholders at enterprise client organizations, act as apex representation for resolution of complex technical and business challenges, and champion client advocacy within the organization to ensure customer needs are reflected in product and services evolution.
- Team Leadership & Development: Lead and inspire a large, distributed team of consultants, solution architects, and engagement managers across multiple time zones, build and scale high-performing teams through strategic hiring, comprehensive onboarding, and continuous professional development, foster a culture of excellence, accountability, and collaboration.
Requirements:
- Master's degree in Business Administration or equivalent.
- 12+ years of progressive experience in HR/HR Consulting/HRMS Delivery or Customer Success with minimum 4 years in senior management roles.
- Proven track record of successfully delivering large/complex enterprise transformation initiatives.
- Strong understanding of global HR practices and regulatory frameworks of more than one region/geography.
- Outstanding executive presence with ability to engage effectively with C-level stakeholders and senior decision makers.
- Ability to present complex technical/functional concepts to large, diverse audiences in clear, compelling manner.
Benefits:
- Contribute to revenue growth through successful implementations that drive client retention and expansion opportunities.
- Support sales activities by providing implementation expertise during pre-sales processes.
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