Customer Service Coordinator

4 hours ago


Vellore, Tamil Nadu, India beBeeCommunication Full time ₹ 9,00,000 - ₹ 10,95,000

About This Role

The Customer Service Coordinator will be responsible for handling customer inquiries, resolving issues, and ensuring exceptional customer experiences.

Key Responsibilities

  • Addressing customer concerns in a timely and professional manner
  • Providing product information and support
  • Troubleshooting problems and escalating complex cases when necessary
  • Maintaining accurate records of customer interactions

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and conflict resolution skills
  • Proficiency in Customer Service and Support software
  • Bachelor's degree or equivalent; experience in the industry is advantageous


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