
Customer Service Coordinator
4 hours ago
About This Role
The Customer Service Coordinator will be responsible for handling customer inquiries, resolving issues, and ensuring exceptional customer experiences.
Key Responsibilities
- Addressing customer concerns in a timely and professional manner
- Providing product information and support
- Troubleshooting problems and escalating complex cases when necessary
- Maintaining accurate records of customer interactions
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and conflict resolution skills
- Proficiency in Customer Service and Support software
- Bachelor's degree or equivalent; experience in the industry is advantageous
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