Fraud and Abuse Prevention Specialist
4 days ago
This role is a part of Amazon's inclusive employer, myGwork - the largest global platform for the LGBTQ+ business community. We do not encourage direct contact with recruiters.
About the JobE-commerce transactions are numerous, reaching hundreds of millions globally. Selling Partner Services (SPS) aims to ensure customers can transact safely. To achieve this safety, we utilize Vendors Risk Managers to strengthen vendor risk management efforts and detect fraud and abuse within vendor relationships. You will support business lines with fraud & abuse detection and prevention. The team develops cutting-edge fraud & abuse detection prototypes to improve accuracy and efficiency.
Key Responsibilities- Innovate and design new or improved processes to support business needs.
- Execute audits, deep dives, and special projects in a timely manner while communicating recommendations and findings to management and other stakeholders.
- Maintain a good understanding of best-in-class risk and control principles, and regulatory expectations - embed governance processes to perform recurring gap analysis against those expectations, and drive remediation where necessary.
- Identify and develop appropriate data sources and elements which contribute to risk-based assessments.
- Experience working in or supporting a fast-paced operations environment.
- Perform operational deep dives on compliance-related processes and systems. Understand business processes, regulations and controls, work with partners to identify root cause of issues.
- Take a leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports.
- Analyze existing policy and process gaps, and develop solutions to close them.
- Understand and follow Amazon's policies and procedures on invoice entry and transaction processing.
- Coordinate with different process owners to conduct deep dives walkthroughs and quality reviews of evidence to resolve complex problems.
- Bachelor's degree required.
- 3-5 years of Risk/Project Management experience.
- Experience in applying Math/Stat/analytical tools to generate process improvements.
- Microsoft Office products (Excel, PowerPoint, Word, Visio, and MS Project) and SQL.
- Demonstrated written communication skills - able to write, clearly and succinctly.
- Demonstrated experience working with cross-departmental teams with collaboration skills.
- Flexible to work on case triaging and escalation handling.
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