Front Office Associate

4 weeks ago


Delhi, Delhi, India PULLMAN Full time

Job Summary

We are seeking a highly motivated and customer-focused Front Office Associate to join our team at PULLMAN. As a Front Office Associate, you will be responsible for providing exceptional guest service, handling daily reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities

  • Provide professional and courteous service to guests, responding to their needs and resolving any issues in a timely manner.
  • Manage daily reservations, including checking in and checking out guests, and handling any discrepancies or issues that may arise.
  • Perform all cashier functions, adhering to internal controls guidelines and ensuring accurate and efficient transactions.
  • Ensure all interactions with guests are handled professionally and with care, adhering to hotel policies and procedures.
  • Responsible for following and ensuring the standard operating policies (Key to Success) and procedures are adhered to.
  • Notes, collects, and actions any guests' preferences to maintain guest profiles.

Requirements

  • Previous experience in a similar role or in a customer-facing environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Fluency in English, with additional languages a plus.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


  • Delhi, Delhi, India PULLMAN Full time

    At PULLMAN, we are seeking a highly skilled Front Office Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling daily reservations, and ensuring a seamless check-in and check-out experience for our guests.Key Responsibilities:Provide professional and courteous service to...


  • Delhi, Delhi, India PULLMAN Full time

    Job SummaryThe Front Office Associate is responsible for providing exceptional guest services, handling daily reservations, and ensuring a smooth check-in and check-out process. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide professional...


  • Delhi, Delhi, India AccorHotel Full time

    Job SummaryWe are seeking a highly skilled Assistant Front Office Manager to join our team at AccorHotel. As a key member of our Front Office department, you will be responsible for providing exceptional service to our guests, ensuring seamless front desk operations, and leading a team of front office associates.Key Responsibilities:* Supervise and...


  • Delhi, Delhi, India Accor Full time

    Job SummaryAs a Front Office Executive at Accor, you will be responsible for ensuring that our hotel's policies and procedures are adhered to by our Front Desk Associates. You will create a positive and highly motivated working environment that promotes and develops teamwork, and utilize and develop communication tools and channels for the dissemination of...


  • Delhi, Delhi, India AccorHotel Full time

    Job PurposeAs a key member of the Front Office team, the Assistant Front Office Manager will be responsible for overseeing the daily operations of the Front Desk, Guest Relations, and other related areas. This role requires a high level of organizational skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesGuest Loyalty:...


  • Delhi, Delhi, India Accor Full time

    People ManagementDevelops a positive and highly motivated working environment that fosters teamwork and collaboration.Utilizes effective communication tools and channels to disseminate information and workflow within the section.Attends scheduled training sessions to enhance skills and knowledge.Guest LoyaltyPrompts guests for feedback and preferences to...


  • Delhi, Delhi, India Hotel de Romana Full time

    Job Title: Front Office ReceptionistHotel de Romana is a deluxe budget hotel located in Daryaganj in New Delhi, India. The hotel offers a total of 35 rooms and is known for its unique character, atmosphere, and facilities. Conveniently located near the airport, New Delhi Railway Station, and the city's main business and shopping district of Connaught Place,...

  • Front Desk Manager

    2 weeks ago


    Delhi, Delhi, India IBIS Full time

    Front Desk ResponsibilitiesThe Front Desk Associate is responsible for providing exceptional service to guests at the reception desk. Key responsibilities include:Conduct Daily BriefingsManage Front Office OperationsReview and Analyze Work FlowAnalyze Rate Variance ReportsCommunicate with Front Office Manager


  • Delhi, Delhi, India Hotel de Romana Full time

    Hotel de Romana Job OpportunityHotel de Romana, a deluxe budget hotel in Daryaganj, New Delhi, India, is seeking a skilled Front Office Receptionist to join its team. As a key member of the hotel's front office, you will be responsible for providing exceptional customer service, managing the front desk, and ensuring a seamless guest experience.Key...


  • Delhi, Delhi, India Hotel de Romana Full time

    Job Title: Front Office ReceptionistHotel de Romana is a deluxe budget hotel located in Daryaganj in New Delhi, India. The hotel offers a total of 35 rooms and is known for its unique character, atmosphere, and facilities.Job SummaryWe are seeking a highly skilled and experienced Front Office Receptionist to join our team at Hotel de Romana. The successful...


  • Delhi, Delhi, India Hotel de Romana Full time

    The Front Office Receptionist is a crucial role at Hotel de Romana, where you will be responsible for providing exceptional customer service to our guests. Your primary duties will include managing the front office, handling phone etiquette, and ensuring a smooth check-in and check-out process. You will also be responsible for maintaining effective...


  • Delhi, Delhi, India Hotel de Romana Full time

    Hotel de Romana is a deluxe budget hotel located in the heart of New Delhi, India. As a Front Office Receptionist, you will be responsible for providing exceptional customer service to our guests. Your duties will include phone etiquette, handling receptionist duties, managing the front office, and maintaining effective communication with guests and staff....


  • Delhi, Delhi, India AccorHotel Full time

    Job SummaryThe Front Office Operations Manager is responsible for overseeing the smooth operation of the Front Office area, including the Front Desk, Concierge, Bell Desk/Door Services, and Limousine/Airport Representative. This role requires strong leadership and organizational skills to manage the Front Office team and ensure excellent guest service.Key...


  • Delhi, Delhi, India Accor Full time

    Accor Job Description **Job Summary** We are seeking a highly motivated and organized Guest Service Associate to join our team at Accor. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming environment. **Key...


  • Delhi, Delhi, India AccorHotel Full time

    Job Title: Front Office Operations ManagerJob Summary: We are seeking a highly skilled and experienced Front Office Operations Manager to join our team at AccorHotel. The successful candidate will be responsible for overseeing the day-to-day operations of the Front Office, ensuring seamless guest experiences, and driving revenue growth.Key...


  • Delhi, Delhi, India Hotel de Romana Full time

    Hotel de Romana is a deluxe budget hotel located in the heart of New Delhi, India. As a Front Office Receptionist, you will be responsible for providing exceptional customer service to our guests. Your duties will include phone etiquette, handling receptionist duties, managing the front office, and maintaining effective communication with guests and staff....


  • Delhi, Delhi, India Espangle Full time

    Front Office Manager OverviewWe are seeking a highly skilled Front Office Manager to oversee the operations of our front office, ensuring exceptional guest satisfaction and optimizing the guest experience.Main Responsibilities:Guest Relations: Ensure a seamless check-in/check-out process, implement guest satisfaction measures, and handle escalated guest...


  • Delhi, Delhi, India AccorHotel Full time

    Job SummaryWe are seeking an experienced and skilled Front Office Management Assistant to join our team at AccorHotel. In this role, you will be responsible for overseeing the day-to-day operations of the Front Office, ensuring that all guest interactions are seamless and enjoyable. The ideal candidate will have a strong background in hospitality, excellent...

  • Front Desk Associate

    4 weeks ago


    Delhi, Delhi, India AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at AccorHotel. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling daily reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesProvide professional and courteous service to...


  • Delhi, Delhi, India OS Mgmt Consulting Services Full time

    Greetings From OS Mgmt Consulting ServicesDesignation: Front Desk Coordinator-FemaleExperience: 1-8 YearsSalary Range: Upto 25K PM & NegotiableJob Description:- Be professional and pleasant while interacting with guests.- Manage queries and address complaints at the front desk.- Schedule meetings, interviews, and appointments.- Redirect phone calls to the...