
Data Operations Leader
11 hours ago
About Data Operations & Management: We are a global organization with over 100 locations across the world. Our international offices serve as innovation and operations hubs designed to expand our talent base and in-house expertise.
Our team is responsible for setting up and advancing monitoring, observability, and reliability practices across our Enterprise Data & Analytics Platforms landscape. This role ensures end-to-end visibility into platform performance, data pipeline health, system availability, and operational SLAs.
We are looking for an experienced professional with strong background in platform engineering, site reliability engineering (SRE), DevOps, or observability roles. You should have deep understanding of monitoring distributed data platforms, data pipelines, and cloud-native architectures, and proven ability to lead cross-functional collaboration and align technical work with business outcomes.
You will design and implement comprehensive observability frameworks to monitor performance, reliability, and availability of EDAA data platforms and services. You will also define and track key SLIs, SLOs, and KPIs across critical platform components and data pipelines.
In this role, you will collaborate with platform engineering, SRE, and product teams to enhance observability coverage and automate incident responses. You will drive the adoption of best practices in telemetry collection, dashboards, and visualization for operational excellence.
You will oversee incident management processes and post-mortem practices to ensure continuous reliability improvements. You will provide leadership in tool evaluation and deployment across observability and performance management platforms.
You will partner with security, compliance, and data governance teams to ensure visibility into data usage, lineage, and policy adherence. You will lead operational reviews and reporting to highlight system health, risks, and opportunities for optimization.
You will mentor and coach engineers and analysts on observability concepts and tools to build a culture of shared ownership and resilience.
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