Senior Case Management Specialist
5 days ago
We are seeking a highly skilled Senior Developer to join our team at Orion India Systems Private Limited. As a Senior Developer, you will specialize in CSM modules with over 7 years of experience in ServiceNow and 3 years in CSM modules for Case Management.
Job SummaryThe ideal candidate will have successfully implemented NowAssist for Case Management and be certified in ServiceNow. You will work closely with our development team to develop and optimize case management solutions that enhance customer service and operational efficiency.
Responsibilities- Develop and maintain high-quality software applications using ServiceNow.
- Collaborate with cross-functional teams to ensure effective communication and delivery of solutions.
- Analyze business requirements and provide technical recommendations to improve existing processes.
To succeed in this role, you will need:
- A strong background in developing and optimizing case management solutions.
- Over 7 years of experience in ServiceNow and 3 years in CSM modules for Case Management.
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a fast-paced environment.
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