Product Training Specialist

1 week ago

Dindigul, Tamil Nadu, India beBeeTraining Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

About Us:

We are a fast-growing EdTech SaaS platform in India, trusted by thousands of educators and millions of learners.

We enable educators, coaching institutes, and enterprises to create, market, and deliver online courses securely, with DRM technology on par with major OTT platforms. We need a dedicated professional to drive adoption through product training.

Role Overview:

We're hiring a Training Expert to design and deliver comprehensive training programs for internal teams, clients, and partners. You'll translate product features into learning outcomes, create engaging learning materials, and make sure users extract maximum value from our platform.

Roles & Responsibilities:

Training Strategy & Design

  • Conduct training needs assessments for sales, support, and customers.
  • Develop training roadmaps and programs aligned with product launches and releases.
  • Design content: slide decks, video tutorials, FAQs, quick-reference guides.

Training Delivery & Support

  • Facilitate live training sessions (virtual and in-person) for cross-functional teams and clients.
  • Partner with product and sales teams to ensure training aligns with actual product usage.
  • Offer post-training support: documentation, forums, and follow-up sessions.

Evaluation & Optimization

  • Gather learner feedback, assess training effectiveness, and track outcomes.
  • Revise content and approach based on feedback and analytics.

Collaboration & Operations

  • Work with product developers to stay updated on new features and releases.
  • Align training calendars with product and marketing roadmaps.
  • Manage training metrics: session attendance, completion rates, learner satisfaction.

Requirements:

  • Bachelor's degree in Education, Business, HR, or a related field.
  • 3–5 years of experience in product training, learning and development, or similar roles.
  • Strong ability to explain technical or complex product features simply and engagingly.
  • Excellent presentation and public-speaking skills for diverse audiences.
  • Experience with instructional design or adult learning principles (e.g., ADDIE, CPTD).
  • Familiarity with LMS platforms or e‑learning authoring tools.
  • Project management skills, with strong organization and time management.

Benefits:

  • Opportunity to build and scale our training programs from the ground up.
  • Creative ownership to shape onboarding and adoption experiences.
  • Cross-functional exposure: work with product, sales, marketing, and support teams.
  • Competitive compensation and learning opportunities.
  • Standard hours: 10 AM – 7 PM, Mon–Fri (weekends off).

We offer a unique opportunity to help thousands of users unlock our platform's full potential.

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