Senior IT Systems Manager

2 weeks ago

Surat, Gujarat, India beBeeInfrastructure Full time ₹ 8,00,000 - ₹ 12,00,000
IT Infrastructure Manager Job

 

Job Description:

This role requires an individual with excellent technical skills and the ability to manage IT infrastructure. The successful candidate will be responsible for ensuring the smooth operation of our IT systems, including hardware, software, and network infrastructure.

 

  • Take care of all the IT needs at our facilities, like headquarters, regional offices, hubs, and data centers.
  • Ensure monthly IT operations assets audit of managed facilities and quarterly of unmanaged ones.
  • Ensure infrastructure and network preventive maintenance.
  • Ensure daily health checkup of managed facilities.
  • Business continuity management 24*7*365 and ensure L1 and L2 support is available all the time.
  • Strong communication and presentation skills so the guy can better communicate issues, status of IT to site managers/directors and VIP users' support.
  • Ensure visit for new site commissioning and infrastructure, network, and ops asset setup.
  • Handling of a team of 15 plus members along with their training, shifts, roster, etc.
  • Responsible to provide FLT and 2nd level observation of IT infrastructure and 3rd level expertise to resolve EUD/printers/HHDs/scanner-related issues.

 

Required Skills and Qualifications:

To be successful in this role, you will need to have:

  • Understanding of servers, TCP/IP communication protocols along with WAN, LAN, and WLAN.
  • Troubleshooting of different EUD - Windows, Linux, MAC, and Android.
  • Escalation management of facility.
  • Responsible for IT asset inventory management, record (issuance/receiving).
  • Ensure onboarding & offboarding smooth transition along with assets.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Excellent communication and teamwork skills.
  • Knowledge of business continuity management principles.

 

Benefits:

This role offers a competitive salary and benefits package, including:

  • Opportunity to work with a leading organization in the industry.
  • Chance to develop your technical skills and expertise.
  • Collaborative and dynamic working environment.
  • Professional development opportunities.
  • Recognition and reward for outstanding performance.

 

Others:

The ideal candidate will have:

  • At least 5 years of experience in IT infrastructure management.
  • Strong understanding of ITIL framework.
  • Experience with IT service management tools.
  • Ability to travel frequently to different locations.
  • Willingness to work flexible hours, including evenings and weekends as needed.

 

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