Senior Technical Documentation Specialist

4 weeks ago


Pune, Maharashtra, India BMC Software, Inc. Full time

Job Summary

We are seeking a highly skilled Senior Information Developer to join our team at BMC Software, Inc. This role is responsible for developing high-quality technical documentation for our enterprise software products and solutions.

Key Responsibilities

  • Contribute to the development of technical documentation by working with cross-functional colleagues to design, scope, develop, edit, and publish content.
  • Take ownership of documentation for a product or product area, writing and editing product notices, and working with Engineering and QA to refine API documentation.
  • Create and work to documentation plans, deliver documentation on time, and ensure content is technically accurate and consistent with BMC product documentation standards.
  • Participate in meetings to learn about products and features, conduct interviews with subject matter experts, and gain an understanding of assigned products and cross-product integrations.
  • Help other information developers as required to meet deadlines and make recommendations to improve technical information based on the needs of the target audience.

Requirements

  • Minimum 5 years' experience developing technical documentation for enterprise software users, system administrators, and other technical audiences.
  • Proficient with accepted industry-specific authoring tools, such as Confluence wiki, FrameMaker, Javadoc Help, RoboHelp, HTML, XML, Adobe Acrobat, SnagIT, Paint Shop Pro, and so on.
  • Excellent technical writing skills and recent experience developing technical documentation for software products.
  • A strong understanding of the documentation development process, the software development process, and product lifecycles.

About BMC Software, Inc.

BMC Software, Inc. is an award-winning, equal opportunity, culturally diverse, fun place to be. We are committed to giving back to the community and creating a work environment that allows our employees to balance their priorities and bring their best every day.



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