Technical Documentation Specialist
4 weeks ago
Job Title: Technical Documentation Specialist
Job Summary:
Vertiv is seeking a Technical Documentation Specialist to join our team. The successful candidate will be responsible for researching, writing, and editing customer-facing documentation for Vertiv's multiple product lines.
Key Responsibilities:
Research and write technical documentation for Vertiv's products, including user manuals, online help systems, and quick installation guides.
Collaborate with Global Business Units, Lines of Business, and other departments to ensure documentation meets customer needs.
Work with minimal supervision and manage local and remote documentation projects.
Execute assigned job tasks and report as per the defined communication plan.
Requirements:
Bachelor's degree in a technical field, with proficiency in Microsoft Word and Adobe Acrobat Pro X/Adobe Acrobat DC.
Minimum 1-2 years of relevant experience in technical writing or authoring.
Experience with single-source publishing tools like MadCap Flare is preferred.
Good written and verbal communication skills in English language.
Attention to detail while managing several complex deliverables.
Good analytical and organizational skills.
Ability to work quickly and accurately in a fast-paced, deadline-driven environment.
A proactive attitude to learn tech pub process and tools.
Basic knowledge of researching on technical source data such as assembly and work instructions, fitting arrangement schematics, engineering drawings, 3D models, service bulletins (SBs).
Familiarity with the Microsoft Writing Style Guide, Experience with CSS, XML & XHTML & any degree/certification in Professional Writing, Digital Writing/Communications, Journalism, English with Writing Emphasis will be an added advantage.
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