
Executive Director of Quality
1 day ago
We are seeking an experienced Director of Quality Management to oversee the implementation and maintenance of our quality management system. The successful candidate will be responsible for ensuring that all processes are standardized and documented, and that contractual deliverables are met.
- Key Responsibilities:
- Provide day-to-day direction to senior team members.
- Coordinate with various departments to ensure quality targets are achieved.
- Design and implement quality management systems and processes.
- Ensure compliance with contractual obligations and address team-level issues.
- Implement initiatives and projects to drive performance improvement.
- Monitor and maintain service level agreements in quality.
- Develop and drive key performance indicators (KPIs) and key results areas (KRAs) for the team.
- Collaborate with departments to implement quality programs.
- Conduct root cause analysis for underperforming metrics.
- Prepare reports as needed.
- Lead projects to enhance performance.
- Plan and execute manpower requirements and right-size the department when necessary.
- Develop the quality team in line with the quality roadmap.
Requirements:
- Possess excellent leadership and communication skills.
- Able to motivate and manage teams effectively.
Benefits:
- Opportunity to work with a dynamic team.
- Professional growth and development.
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