
OTC Collections Specialist
4 days ago
Job Overview:
We are seeking a highly skilled and motivated Collections Specialist to join our team. This role will be responsible for monitoring and managing accounts receivable portfolios, ensuring timely collections and resolving payment discrepancies.
Main Responsibilities:
- Monitor and manage accounts receivable portfolios to ensure timely collections.
- Contact customers via email/phone to follow up on overdue invoices.
- Investigate and resolve payment discrepancies and disputes.
- Collaborate with internal teams (e.g., billing, cash application, sales) to resolve issues impacting collections.
- Maintain accurate records of collection activities and customer interactions.
- Prepare ageing reports and provide regular updates to management.
- Support month-end and quarter-end closing activities related to AR.
- Ensure compliance with company policies and SOX controls.
Key Performance Indicators:
- Successfully collect overdue invoices within established timelines.
- Reduce payment disputes and resolve them efficiently.
Requirements:
- Bachelor's degree in finance or accounting.
- 2-4 years of experience in OTC collections or accounts receivable.
- Strong understanding of the OTC process and ERP systems.
What We Offer:
- Opportunity to work in a dynamic environment.
- Chance to develop your skills in OTC collections.
About Us:
We are a leading provider of business process management services. Our team is dedicated to delivering high-quality solutions to our clients.
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