Cybersecurity Technical Implementation Specialist

1 day ago

Thāne, Maharashtra, India beBeeImplementation Full time ₹ 2,18,75,000 - ₹ 2,61,50,000

Role Overview

We are seeking an experienced Technical Implementation Expert to lead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.

This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerized environments.

Key Responsibilities
  • Lead end-to-end onboarding for enterprise customers on multiple Qualys Cyber Security products
  • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
  • Align solution deployment/configuration/optimisation with customer business goals, security policies, and compliance requirements.
Technical Expertise
  • Assist with the deployment and configuration of Qualys agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
  • Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o.
  • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.
Customer Success & Adoption
  • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
  • Educate and guide customers on platform capabilities, security use cases, and best practices.
  • Design and manage onboarding plans, training sessions, and success criteria tracking.
Cross-functional Collaboration
  • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements.
  • Collect feedback to inform product development and improve onboarding frameworks.

Required Skills and Qualifications

Experience and Skills
  • 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).
  • Hands-on experience in enterprise IT environments, with working knowledge of Windows, Linux, and basic networking concepts.
  • Exposure to cloud platforms (AWS, Azure, GCP, OCI)
  • Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.
Tooling and Platform Knowledge
  • Ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems.
  • Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards.
Communication and Interpersonal Skills
  • Exceptional communication, presentation, and client engagement skills.
  • Proven ability to simplify complex topics for technical and non-technical stakeholders alike.

Preferred Skills and Qualifications

Desirable Qualifications
  • Prior experience with Qualys platform (as an end-user, consultant, or sales engineer).
  • Understanding of IT asset management, configuration compliance, and security operations workflows.
  • Exposure to container technologies (Kubernetes, Docker, CRI-o).

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