
Vehicle Reliability Engineer
7 hours ago
We are seeking an experienced professional to own and drive reliability, efficiency, and product/process excellence in our Repairs & Maintenance function across all cities.
This is a high-impact role focused on maximizing bike longevity, reducing faults, and driving repair effectiveness through data-driven interventions, cross-functional collaboration, and continuous improvement of tools and processes.
Key Responsibilities:
- Conduct in-depth Root Cause Analysis (RCA) on critical and recurring failures.
- Implement Corrective and Preventive Actions (CAPA) to extend bike life and improve component reliability.
- Predict and proactively manage parts failure trends through historical data and on-ground inputs.
- Optimize the Parts Lifecycle Control (PLC) to minimize wastage and improve cost efficiency.
- Analyze fault trends and work with city teams to reduce repair frequency per bike.
- Work with the product and tech teams to embed intelligent workflows, fault codes, and issue prioritization features.
- Collaborate with city R&M managers to improve workshop/shop floor efficiency.
Requirements:
- Proven track record in data-driven RCA, maintenance engineering, or quality improvement roles.
- Ability to understand mechanical/electrical subsystems in vehicles and drive reliability programs.
- Experience in working with tech/product teams to build ops-focused tools or process automation.
- Strong analytical mindset with proficiency in tools like Excel, SQL, or dashboarding platforms.
Benefits:
- Fast-paced environment where your work directly impacts the customer and fleet experience.
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