Travel Experience Coordinator

3 weeks ago


Mumbai, Maharashtra, India Nise Leisure Full time
Role Overview

This is a full-time on-site position as a Travel Experience Coordinator at Nise Leisure and Holidays. Your primary responsibilities will include assisting customers in booking and managing their travel experiences, providing expert advice on various travel destinations and itineraries, coordinating with airlines and other travel service providers, ensuring exceptional customer satisfaction, and resolving any issues or inquiries related to travel arrangements.

Key Responsibilities
  • Customer Service: Deliver outstanding customer service by responding promptly to customer inquiries, resolving issues efficiently, and maintaining open communication throughout the booking process.
  • Travel Arrangements: Coordinate and book travel tickets, accommodations, and activities for customers, ensuring seamless experiences that meet their needs and preferences.
  • Travel Information: Provide expert knowledge on various travel destinations, including attractions, landmarks, and cultural experiences, to help customers make informed decisions about their travels.
  • Coordination: Work closely with airlines, hotels, and other travel service providers to ensure efficient and smooth execution of travel arrangements.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills to effectively interact with customers, colleagues, and travel service providers.
  • Knowledge of Travel Destinations: Have extensive knowledge of various travel destinations, including their culture, history, and attractions.
  • Organizational Skills: Demonstrate strong organizational and time management skills to handle multiple travel arrangements simultaneously and meet deadlines.
  • Problem-Solving Skills: Possess strong problem-solving and conflict resolution skills to address customer concerns and resolve issues efficiently.
  • Experience in the Travel Industry: Prior experience in the travel industry is preferred but not required.
  • Education: A diploma or degree in travel and tourism or a related field is an asset but not necessary.
Compensation Package

We offer a competitive salary range of $40,000 - $60,000 per annum, commensurate with experience, plus additional benefits such as health insurance, paid time off, and opportunities for professional growth and development within our luxury travel company.



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