Global Customer Experience Strategist

1 week ago

India beBeeProduct Full time US$ 20,00,000 - US$ 25,00,000

Job Overview

We are seeking a seasoned Product Manager to spearhead the development of innovative customer experience solutions for emerging markets. As a key member of our team, you will be responsible for defining and executing product strategies that drive business growth and customer satisfaction.

About the Role

As a Senior Product Manager, you will play a critical role in shaping the shopping experience for millions of customers worldwide. You will lead cross-functional teams to design and deliver scalable technical solutions that meet evolving customer needs.

Key Responsibilities

  • Develop and execute product roadmaps that align with business objectives
  • Collaborate with engineering teams to design and deliver high-quality products
  • Partner with stakeholders to identify and prioritize customer pain points
  • Drive data-driven decision making to optimize product performance
  • Communicate effectively with international stakeholders to ensure seamless execution

A Day in the Life

You will start your day reviewing key performance metrics and customer feedback. Throughout the day, you'll collaborate with engineers on solution designs, meet with international stakeholders to align on priorities, and work with data scientists to analyze customer behavior patterns.

About the Team

Our team is passionate about innovating how customers shop across Amazon's emerging markets. We leverage customer insights, technical capabilities, and machine learning to solve complex shopping challenges.

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