Chief Technology Officer

2 weeks ago

Vijayawada, Andhra Pradesh, India beBeeVicePresident Full time ₹ 2,25,00,000 - ₹ 2,62,50,000

**Job Overview:**

The Vice President of Information Technology will oversee the technology backbone and digital initiatives across our portfolio. This senior leadership role requires strong executional leadership to ensure IT infrastructure, applications, security, and digital projects deliver business value.

**Key Responsibilities:

  • Technology & Applications:
  • Implement and support core hospitality applications such as Property Management Systems, Point of Sale, Customer Relationship Management, Human Resource Management Systems, Finance platforms.
  • Ensure seamless integration between property-level and enterprise systems.
  • Partner with business functions to enhance technology adoption, improving guest experience, service consistency, and revenue processes.
  • Infrastructure, Security & Compliance:
  • Oversee day-to-day IT infrastructure across 60+ properties, ensuring network reliability and uptime.
  • Implement cybersecurity and compliance frameworks.
  • Maintain and test business continuity and disaster recovery protocols.
  • Project Delivery & Business Support:
  • Lead the execution of IT projects (new rollouts, upgrades, integrations), ensuring timely, cost-effective delivery.
  • Translate operational needs into IT deliverables, escalating strategic alignment issues to the Head of IT.
  • Ensure ROI measurement and reporting on IT initiatives.
  • Vendor & Partner Management:
  • Manage relationships with vendors and system integrators, track performance against Service Level Agreements.
  • Support the evaluation of new solutions and pilots.
  • Team Leadership & Capability Development:
  • Lead a team of IT professionals, ensuring service orientation, performance, and growth.
  • Develop digital literacy programs for Hotel Managers and frontline teams.
  • Foster a collaborative culture that ensures smooth adoption of technology solutions.
  • Innovation & Digital Enablement:
  • Execute guest-facing digital initiatives such as mobile check-in, self-service kiosks, digital concierge.
  • Leverage analytics to provide actionable operational insights.
  • Champion green IT practices at the operational level (cloud adoption, paperless workflows, energy-efficient solutions).

**Requirements:**

  • Focus on delivery, execution, support, and strategy.
  • Owns Multi-Unit/Location IT operations and project implementation.
  • Serves as the bridge between Hotels, functional stakeholders, and the leadership team.
  • Provides succession pipeline with exposure to transformation initiatives.

**Qualifications and Experience:**

  • 15+ years of IT leadership experience, with exposure to multi-property Hospitality, Travel, or Related Service Industries.
  • Strong knowledge of hospitality applications.
  • Demonstrated ability to manage distributed IT operations and deliver complex projects.
  • Hands-on understanding of cybersecurity and compliance in India.
  • Proven experience in vendor management and SLA governance.
  • Strong stakeholder engagement skills with ability to work across Operations, HR, Finance, and Marketing.
  • Team-oriented leader who can execute effectively under the strategic direction of Head IT.

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