Client Relationship Manager

6 days ago


Mumbai, Maharashtra, India JewelsHire Full time
About JewelsHire

JewelsHire, a leading recruitment agency in the jewellery industry, is seeking a skilled Client Relationship Executive to join our team. As a Client Relationship Executive, you will be responsible for developing and maintaining strong relationships with key clients, understanding their needs, and providing required solutions.

Key Responsibilities
  • Develop and maintain strong relationships with key clients to understand their needs and provide required solutions.
  • Act as the main point of contact for assigned accounts, addressing any issues or concerns promptly and effectively.
  • Collaborate with sales and production teams to ensure timely delivery of products and services.
  • Conduct regular reviews with clients to ensure satisfaction and address any areas for improvement.
  • Monitor account performance, identify opportunities for growth, and implement strategies to achieve sales targets.
  • Keep up-to-date with industry trends and developments to provide clients with relevant insights and recommendations.
  • Manage and update customer information in the CRM system, ensuring accuracy and completeness.
  • Assist in the preparation of sales forecasts and reports, providing regular updates to management.
Requirements
  • Any Graduate
  • Experience Required - 2+ Year
  • Excellent English communication is a must
  • Good Grip in Excel is a plus
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively across departments and levels of the organization
  • Demonstrated success in driving customer engagement and loyalty
Benefits
  • Salary Budget - Up to 35k
  • Location: Andheri East, Mumbai


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